Methodology

The 360 Assessment is a process that measures your core business functions to achieve workflow optimization.

In today’s competitive business environment, companies must focus on being lean, increasing their profitability and overall efficiency. Our 360 Assessment identifies eight core areas that drive the alignment of technology and processes.

  • Understand Your Corporate Culture. We take a hard look at your corporate culture and make sure your business strategies align to your goals.
  • Inventory Technology. We catalog and measure your current technology environment to identify underutilized, obsolete and redundant assets.
  • Analyze Usage.We collect relevant data for all your devices and assets using tools that capture data from both networked and non-networked assets.
  • Capture Costs. We help you understand the total cost of ownership with an in-depth review of both the costs associated with your devices and other assets as well as ongoing maintenance.
  • Review Workflow. We analyze the data to identify any bottlenecks or inefficiencies and seek out their root causes.
  • Examine Processes.We conduct a thorough examination of administrative, purchasing and IT processes, then advise you on the best way to optimize those processes. We correct any deviations from the optimized process, then help you implement control systems and monitor the process.
  • Study Sustainability. We help you implement sustainable working practices and become more environmentally friendly.

Starting from the ground up, we work to understand your specific business and goals to tailor a custom-built solution. You will understand your total cost of ownership for all of your devices based on usage, workflow, and maintenance. We establish metrics to continuously monitor, manage, and analyze results for ongoing improvement.

Our consultants draw upon their experience to build an accurate image of your business, making it easy for you to see your next steps, and Xerox Business Solutions Southwest is a partner to help you take those steps.