TeamViewer is software for remote control, desktop sharing, online meetings, web conferencing, and file transfer between computers. Our Managed IT teams are using this SAAS platform to offer remote support on any computer or Mac over the Internet.
TeamViewer traffic is secured using RSA public/private key exchange and AES (256-bit) session encryption. This technology is used in a comparable form for https/SSL and is considered completely safe by today’s standards.
As the private key never leaves the client computer, this procedure ensures that interconnected computers—including the TeamViewer routing servers—cannot decipher the data stream. Not even TeamViewer, as the operators of the routing servers, can read the encrypted data traffic.
RescueAssist, formerly GoToAssist, is a cloud-based remote support platform. Our technicians can access and control your computer remotely in order to provide top-notch technical support.
Yes, you can trust RescueAssist. All session data is protected end to end with Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. No unencrypted information is ever stored on our system. Strong passwords and ongoing infrastructure security scans guarantee the security of your information.